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Our Privacy Policy

Website Privacy Notice 

Eastgate Software (“we”, “our” or “us”) deeply understand that it is our responsibility to protect customer’s privacy and personal information. We are strongly committed to protecting your privacy and ensuring transparency in doing so. 

This Privacy Notice explains the Personal Data that we collect in connection to your use of eastgate-software.com (“Site”), the purposes for which we collect and use them, how they are process, when and with whom we share them, and for how long we store them.  

We may update this Privacy Notice from time to time, and we recommend regularly visiting this page when you use our Site. 


What Personal Data do we collect? 

For the purpose of this Privacy Notice, “Personal Data” means all information relating to an identified or identifiable natural person, as defined under local privacy and data protection laws, such as the Act on the Protection of Personal Information (“APPI”) in Japan and the General Data Protection Regulations (“GDPR”) in Europe. 

We collect your Personal Data when you visit our Site. Your Personal Data can be (1) provided directly by you or (2) automatically collected. 

Personal Data you provide us directly 

While visiting our Site or using our Service, you may sometimes provide your Personal Data to us. Below are examples of situations that you provide us your Personal Data directly and types of information involved 

When you request information from us: you will provide us your contact information such as name, address, e-mail address or phone number 

When you search or apply for a job through our Site: you will provide us your contact information such as name, address, e-mail address, phone number; any information you enter to the application form provided by us; your CV and other document you provide us as part of your job application. 

When we conduct client surveys: you may provide us your contact information such as name, address, e-mail address, phone number; your comments and any other information you provide in the survey(s). 

Personal Data that are automatically collected 

As you navigate through our Site or use our Services, we automatically collect certain Personal Data about your device and browsing activities. Below are examples of Personal Data we collect automatically from you. 

Connection Data and Log files: Date and time you visit our Site, Bugs or any other reports. 

Information regarding your navigation on our Site: Referring Website (URL), Pages you view on our Site, entry and Exit pages. 


Purpose of Process for Personal Data 

We do not process your Personal Data unless we have a specific and legitimate purpose as well as a legal basis to do so. We use personal data to provide you with information you request, process online job applications, and for other purposes which we would describe to you at the point where it is collected or which will be obvious to you. Below are detail of the purposes for which we collect your Personal Data. 

  • To further fulfill your requirements on products and services 
  • To contact you with the aim of developing a business relationship 
  • To feedback to your idea and/or to provide you relevant information at your requirements 
  • To contact you for marketing purpose such as customer surveys. 
  • To inform you about our company 
  • To obey regulations in applicable laws 
  • To process your job application 


Who do we share your Personal Data with? 

We do not disclose any personal data to any third parties except requested by law or with your prior consent. We will seek your consent prior to using or sharing personal information for any purpose beyond the requirement for which it was originally collected. 

However, we may share your personal information within our company for the purposes of data processing, storage, or to provide a requested service or transaction, after ensuring that such entities are contractually bound by data privacy obligations. 


How do we protect your Personal Data 

In order to ensure the safe and appropriate handling of personal information, we have established a management system that complies with the "Information Security Management System Requirements" (ISO27001), and through education for each employee, leakage or loss of personal information, We will endeavor to prevent destruction and tampering. 


How Long do we store your Personal Data 

 We store your Personal Data for a period that is reasonable and/or required by law. The storage period will depend on the purposes for which we have collected and used your Personal Data and as require by any relevant legistations. 


Your Personal Data Protection Contact Point 

You are entitled to be informed by us whether we hold your personal data. You have the right to access, correct, delete or transfer the Personal Data that we hold.  

Any such data request access has to be made in writing and sent to us by mail to [……@eastgate-software.com] 

If you have any questions about our Privacy Statement or about how to protect your personal information, you can contact to [….@eastgate-software.com] 


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